EdenAI - EdenAI outage – Incident details

All systems operational

EdenAI outage

Resolved
Major outage
Started 4 months agoLasted about 5 hours

Affected

Eden AI

Major outage from 2:40 AM to 8:06 AM

Updates
  • Resolved
    Resolved

    There was an issue with our caching service, which caused a major outage in the api (502 connection errors). The caching database was hosted by a third party, and we switched our caching to hosting on AWS. This resolved the issues on our API

  • Investigating
    Investigating

    EdenAI cannot be accessed at the moment. This incident was created by an automated monitoring service.